Bravilor Bonamat F454 Novo Coffee Machine, 1.5 L

October 27, 2018 - Comment

Coffee machine with 2 hot plates and an output of 18 litres per hour. Product Features Supplied with two glass decanter jugs and filter paper starter pack Five minutes brewing time Holding capacity of 24 cups Capacity: 2 x 1.5 litre Dimensions: 430(H) x 205(W) x 340(D)mm Check Out More Suggestions GreenPan Reserve Non-Stick 10

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(as of April 19, 2020 8:36 pm UTC - Details)

Coffee machine with 2 hot plates and an output of 18 litres per hour.

Product Features

  • Supplied with two glass decanter jugs and filter paper starter pack
  • Five minutes brewing time
  • Holding capacity of 24 cups
  • Capacity: 2 x 1.5 litre
  • Dimensions: 430(H) x 205(W) x 340(D)mm

Comments

Anonymous says:

Appalling customer service. Very disappointed. Purchased this in January 2018. It suddenly stopped working in April. Used in a small office environment Monday to Friday, maximum of 3 times a day. The supplier suggested it be descaled but as it had stopped working the water was not drawing through to descale. We are in a fairly high limescale area so descale regularly. The response to this was the warranty does not cover scaling and it will cost £100 to call out an engineer and £40 for the first half hour of labour. Totally uncaring…

Anonymous says:

Service call at premium rate – watch out! This machine was fine to start with, but it does not indicate when to descale so you have to guess. The manufacturer instructions on descaling times are impossible to understand. Having spoken to Nisbetts, they passed me on to the servicing company, who charged a huge premium rate call (£12 phone bill) and charge £100 just for a call out with no guarantee of repair. They said if the fault was due to descaling there would be a further charge. Since the machine didnt cost much more than this…

Anonymous says:

Worth the price I prefer filtered coffee and the Novo makes it quickly – a full pot in about 5 minutes. Expensive, but they last a long time – seven years or so of daily use.

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